January 23, 2007

I Just Don't Understand Spam: A Rant

I hate spam, and I know I'm not the only one.

Wikipedia, my favorite semi-reliable source of knowledge, describes "spam" (as it applies to email) as "Unsolicited Bulk Email". Basically, a modernized version of junk mail, except that it mostly has to do with increasing the size of your penis and helping Nigerian bankers smuggle some dead guy's money.There has probably been some form of spam in existence since the beginning of human history.

Almost everyone has, at some point, found flyers or ads or bible verses stuck under their windshield wiper. Go to Las Vegas, and you'll see guys about every 8 feet all the way down the Strip, handing out little cards to everyone who passes by, regardless of age, sex, or demeanor. These cards typically feature photos of unclothed women, complete with phone numbers for escort services, stripping agencies, or phone sex lines. It makes me wonder-- did they do this kind of thing in Ancient Rome or other eras of civilization? I can understand how movable type and the Industrial Revolution made advertising in ALL forms a lot easier, and a lot more pervasive, but in the grand scope of history, those are pretty recent developments. I do theorize that there has always been pornography or some form of selling sex, and probably there have always been scams and salesmen. Do you think cavemen handed out stones with cave-paintings on them to advertise hot cavewomen that would come to your cave and dance and grunt for only 5 pig-skulls? I think it's not only possible, but fairly likely.

So, let's move forward a couple million years, to a time and place in which every morning I have between 200 and 600 emails in my inbox. On some days, 100% of these are spam. Other days, I get one or two real messages from friends or family or clients. The other 598 messages are the most obnoxious, idiotic, unsolicited hogwash I have ever seen.

Look, I understand the principle. I work in marketing, and much of my job consists of finding cost-effective ways to raise awareness and sales of my company's products. Advertising by email costs virtually nothing, and occasionally it may actually help promote a business or gain customers. But how are you going to promote a product with subject lines full of complete nonsense? Is this actually fooling anyone? I'm talking about the really spammy stuff, the messages that have subjects like some of the ones I received today:

  • He my vendetta - (What does this even mean?)

  • Everything for you penis at low prices - (My penis has everything it needs, thanks.)

  • in aback as waggle - (Again, total nonsense. How is this supposed to entice me to buy things?)

  • New Winter Poetry Contest - Enter Now! Win 10,000 Dollars - (I don't write poetry)

In fact, Mr. David Wong has compiled a hilarious Spam Subject Line Museum at his Pointless Waste Of Time website. My examples seem rather tame compared to some of his listings. Reinforcing my point; is anyone actually opening these emails? And if not, what's the point of sending trillions of them?

See, when you're in Las Vegas, and a guy is handing out sex-cards, you have the option of not taking one if you're not interested in paying for sex, or you could take one and throw it in the next available garbage can. If you actually wanted a midget sex message from Muswellbrook Netball Association Vice President Tracy Goldman, you would probably just call her up and ask if she would be willing to give you the scoop on midget sex (don't get your hopes up, I'm sure she's very busy). With spam, you are constantly getting dozens of repeated emails trying to sell you things that there is absolutely no chance you would ever want or need (like a midget sex message, because I'm actually not even sure what that entails. Is it a message you need to hear if you ARE a midget, or does the midget give you the message? Either way, I'm not interested).

The reason I even mention any of this is because spam is not only annoying, it is fast becoming dangerous. In recent years, spam and similar maladies like spyware, viruses, autodialers, etc. have shifted from being passive annoyances to very proactive and aggressive tools of destruction. With every safeguard we can install on our computer, some genius with way too much time on his hands finds a new loophole.

In a recent news story, a 40-year-old substitute teacher is in danger of being sentenced to 40 YEARS in prison for accidentally and unwittingly exposing a classroom full of 7th-graders to various pornographic pop-up advertisements that appeared out of nowhere while letting the kids surf the net on the class computer. As it turns out, in this case, the teacher had hired a lawyer who was woefully uninformed and unprepared to specifically place the blame on spammers and spybots. I'm keeping my fingers crossed for her appeal, as she has already been convicted of 4 felonies in this case.

A couple of years ago, some asshole company saw fit to install an ad on my computer without telling me. This ad was for something called The Amazing Diet Patch, a transdermal patch that pumped you full of some sort of diet drugs. This ad would pop up at random moments, complete with a very loud female announcer who would tell me all about the diet patch, and scare the bejesus out of my cat. When I wasn't hearing Diet Patch Lady's voice in my nightmares, I was hearing it in reality because it woke me up out of a sound sleep from the office next to my bedroom. I became so frustrated with the ad that I tracked down the phone number for the shady-sounding company that was behind the product, called them up, and demanded to be transferred to the tech department to explain how to get the thing off of my system. Since I was talking to some order-entry paean who probably had no idea what I was talking about, I got nowhere with this request.

My point is that there is no reason this ad should have been installed to begin with. If I want a diet patch, I'll go find one and buy it. If I want porn, or a midget sex message, or information on penny stocks, I'll seek it out on my own, thank you very much. I hate spam and spyware much as I would hate someone breaking the window of my apartment to sneak in while I was asleep and ask me if I wanted to buy something. Even if it was something really, REALLY good.

When spam and its ilk cross the line from annoyance to invasion, we all need to step back and realize that although there are some laws to govern this type of activity (like the CAN-SPAM act), there is no real way to enforce them until the damage has already been done, whether it's damage to your peace of mind or to your PC. So I will make a plea to all you spammers out there:

Please just stop doing what you're doing. Your way of doing business should be illegal, and at the very least it should give you trouble sleeping at night. If your products were any good in the first place, you would not need to resort to sneaky and cryptic marketing strategies. Nobody is shopping online for Diet Patches, searching for midget sex messages, or in need of any sort of herbal substitutes for marijuana unless they are really, really dumb or desperate. Your day will come!

1 comment:

  1. I agree with everything you have written and have felt this way for some time...although spam has brought on the creation of http://spamusement.com/ and that site makes it all almost close to kind of acceptable.

    It still all sucks though.

    ReplyDelete